![]() ![]() ![]() Includes bibliographical references and indexīrief contents - Guide to 'operations in practice', examples, short cases and case studies - Making the most of this book and MyOMLab - Preface To the Instructor, To the Student - Ten steps to getting a better grade in operations management - About the authors - Acknowledgements - Part One INTRODUCTION 1 : Operations management 2 Operations performance 3 Operations strategy - Part Two DESIGN 4 : Process design 5 Innovation and design in services and products 6 Supply network design Supplement to Chapter 6 - Forecasting 7 Layout and flow 8 Process technology 9 People, jobs and organization Supplement to Chapter 9 - Work study - Part Three DELIVER - PLANNING AND CONTROL 10 : The nature of planning and control 11 Capacity management Supplement to Chapter 11 - Analytical queuing models 12 Inventory planning and control 13 Supply chain management 14 Enterprise resource planning (ERP) Supplement to Chapter 14 - Materials requirements planning (MRP) 15 Lean synchronization 16 Project management 17 Quality management Supplement to Chapter 17 - Statistical process control (SPC) - Part Four IMPROVEMENT 18 : Operations improvement 19 Risk management 20 Organizing for improvement - Part Five CORPORATE SOCIAL RESPONSIBILITY 21: Operations and corporate social responsibility (CSR) - Notes on chapters - Glossary IndexĪccess-restricted-item true Addeddate 19:08:26 Associated-names Brandon-Jones, Alistair, author Johnston, Robert, 1953- author Boxid IA1913414 Camera USB PTP Class Camera Collection_set printdisabled External-identifier ![]() It features worked examples of techniques discussed in the text This text presents both a logical path through the activities of operations management and an understanding of the strategic context in which operations managers work. ![]()
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